Ok let me give you scenario. Someone is a bit naughty and gets banned for 30 days. That someone (lets call him Ironman for ease) has a family member that also has an account. Ironman then uses the family members accounts. The Mods don't like that so they ban the family member for life!!!!
Sulinet support then try and fix a problem with the same family members account, Lets say it would open on a PC but not on an Ipad. In doing so they completely messed up and managed to merge Ironmans account with the family members. The result being the family members stadium is deleted but their forum account is still live. Even worse, family members forum account is merged with Ironman's stadium and Ironmans forum account is now deleted.
The result being Ironman now has a life ban instead on a 30 day ban, and the family member is just really really grumpy with Ironman.
If this scenario was to happen, how would Ironman get unbanned?
Sulinet support then try and fix a problem with the same family members account, Lets say it would open on a PC but not on an Ipad. In doing so they completely messed up and managed to merge Ironmans account with the family members. The result being the family members stadium is deleted but their forum account is still live. Even worse, family members forum account is merged with Ironman's stadium and Ironmans forum account is now deleted.
The result being Ironman now has a life ban instead on a 30 day ban, and the family member is just really really grumpy with Ironman.
If this scenario was to happen, how would Ironman get unbanned?