No backup

07/09/16 12:30
I was using Google play services to sign in, when I got a new device, my old team was gone and had to restart. Any advice?
07/09/16 13:03
guest_1473242655651 :

I was using Google play services to sign in, when I got a new device, my old team was gone and had to restart. Any advice?


Sorry, love to help direct but I know nothing about Google Play etc. Suggest though that you raise a ticket to support for guidance.
15/09/16 15:35
Would love to know of any updates on this. I log in through Google play and due to upgrade my phone in 2 days. Done a trial on my partners Phone and same as previous post, didn't load up my game. Very concerned!